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How Schools Worldwide Are Tackling the Coronavirus Challenge

Schools are closed for hundreds of millions of students, but educators, parents, and children are still learning鈥攊ncluding how to keep a sense of connection.

Cats, puppies, and stuffed animals prance across Tracy Westberg鈥檚 screen.

A sixth grade social studies teacher north of Seattle, Westberg is conducting a virtual session on the Tuesday after her Washington state school district鈥檚 switch to all-online education, because of the coronavirus.  Westberg had planned a session about world religions, only to watch her students erupt into silliness and gleeful chaos, as they seized the chance to share their most cherished home items with classmates during a show-and-tell break.

It鈥檚 been an unexpected joy amid a massive online education experiment.

鈥淥K, time out!鈥 Westberg says, clicking 鈥渕ute鈥 to regain control of the group of about 60. After a pause, her students continue to astonish her. As she launches an overview of Buddhism, her students post queries in a shared virtual chat. Other students jump in to answer.

鈥淚鈥檓 super excited,鈥 Westberg says after closing the session Tuesday. The sidebar chatting among students would not have happened in a brick-and-mortar classroom.

As authorities worldwide attempt to slow the spread of the coronavirus by closing schools and universities,聽聽K-12 and college students on five continents have found themselves suddenly at home full time, their learning punted onto virtual forums. So far in the United States, 29 states鈥攊ncluding Oregon, Ohio, Louisiana, Michigan, Maryland, New Mexico, Virginia, West Virginia, and Wisconsin鈥攁nd the District of Columbia have closed public schools for the remainder of the school year. Whether schools will reopen in the fall is undetermined.

A teacher from Yung Wing School P.S. 124, who wished not be identified, remote teaches on her laptop from her roof in New York City on March 24, 2020. Due to the spread of the novel coronavirus (COVID-19), all New York City public schools have launched remote learning programs for all students. Photo by Michael Loccisano/Getty Images.

For educators from Shanghai to New York, this means figuring out not only how to deliver content, but also how to maintain a sense of community that is typically generated in person. Priorities include creating online materials, ensuring low-income K-12 students don鈥檛 lose access to meals, and making sure that college students are not abandoned on campus. While obstacles remain, the innovation and resilience of faculty, parents, and students suggests communities are connecting鈥攁nd forging a path through this crisis.

鈥淭he digitalization element is just a game changer,鈥 says Tracey Burns, a futurist and Organization for Economic Co-operation and Development education analyst. 鈥淲e鈥檙e seeing that we have opportunities to share knowledge across countries and get kids online that we didn鈥檛 have just five years ago.鈥

For those who鈥檝e closed first, some success

The move online has the potential to fragment communities for which schools are the glue, especially where computers and Wi-Fi access are not readily available. But educators who have a head start on virtual education鈥攁nd some parents and students鈥攁re seeing indications that the opposite can be true.  

鈥淲e are learning new tools that will empower so much of the work we do,鈥 says Audee Gregor, principal of Leota Middle School, whose 930 students transitioned in just a few days from classroom to cloud-based learning, along with the rest of the Northshore School District. Online platforms such as Zoom and Google Classroom help to prevent social isolation, Gregor says, and are also creating new potential for collaboration. 

In China, where Zoom, WeChat, and DingTalk are the tools of choice, school leaders discovered teachers needed to collaborate on how to use technology to keep students engaged. Showing papers in front of a laptop camera didn鈥檛 work so well; being more creative with screencasts did.  

Six weeks into its new virtual reality, the 600 students at high-performing Shanghai Qibao Dwight High School in China have been participating in daily live Zoom lessons. They鈥檙e on track to take International Baccalaureate and International General Certificate of Secondary Education exams at the end of the semester.

鈥淭hese kids haven鈥檛 left the house in 50 days, yet they鈥檙e joining in, staying in the game,鈥 says Qibao Dwight American principal Brantley Turner. 鈥淚t breaks my heart, the power of the community coming together. They鈥檙e respectful, never blaming, rising to meet the challenge.鈥

In Italy, which is under complete lockdown, Rania Hammad is enjoying having her fourth- and sixth-grade daughters at home in Rome, though she admits the overall situation sometimes feels 鈥渁bsurd and weird.鈥 Online classes have gotten more engaging as teachers fine-tuned their approach and made them more interactive. 鈥淚t鈥檚 actually fun and they are learning,鈥 Hammad says. 鈥淭hey are enjoying it.鈥  

Thousands of miles away, Rabbi Jonathan Kroll, co-principal of private SAR High School in New York City, has noticed something similar. His school has been online-only since March 3, and beyond academics, the staff is trying to branch out with new ideas: chemistry demonstrations in a teacher鈥檚 kitchen, Broadway show-tune singalongs.

Rabbi Kroll also teaches an online Talmud class to ninth-graders via Zoom. 鈥淚 said to my class the other day … I鈥檓 going to say something that鈥檚 very ironic: I feel so much closer with my students, even though I am more isolated from them than I鈥檝e ever been. And they went: Yes!鈥

鈥淲hen you鈥檙e experiencing something challenging together,鈥 he says, 鈥渢hat bond just feels like it鈥檚 been strengthened, not weakened, by the distance.鈥

A teacher of Rangsit University in Bangkok, Thailand provides online classes as a preventive measure against the spread of the novel coronavirus on March 19, 2020. Photo by Yuttachai Kongprasert/SOPA Images/LightRocket/Getty Images.

Getting low-income families online

Back in Bothell, Washington, Westberg鈥檚 Northshore School District, with more than 23,500 students, has been online since [March 9]. More than 500 teachers and staff there were at high risk, with some in self-quarantine, leaving inadequate staffing to safely run the schools, officials explained.

First, administrators had to ensure all families had access to digital tools. Fortunately, the area is home to many families who work in high-tech, and last week companies and parents offered up computers and hotspot devices for those without. As of [March 11], more than 4,000 families made requests, and when demand outstripped supply, T-Mobile stepped in with equipment donations.

Online education provider Outschool has also offered teachers and staff free training on remote instruction tools. Up next, the company is looking into free online classes for select communities who can鈥檛 afford to pay.

Certainly, communities such as Northshore are in a better position to switch to online learning, UNICEF spokesperson Christopher Tidey says. 鈥淚f you鈥檙e in a country that doesn鈥檛 have that level of technological infrastructure, then remote learning through the internet is not possible [but] maybe the radio makes sense,鈥 he says, noting that conflict zones have additional challenges.

Home learning strategies 

Meanwhile, in a parent webinar [that first week of online learning], Northshore Superintendent Michelle Reid greeted families virtually. 鈥淚t鈥檚 fabulous to have you online this morning,鈥  Reid says cheerfully. 鈥淚n every possible way, community is maintained as long as we maintain our connections.鈥 

District officials counseled parents on how to set up effective home learning environments. Pointers included refraining from parking kids in front of a screen all day. This is especially important, some educators say, for elementary kids used to more cooperative learning. Families should also set clear expectations and arrange family study sessions where siblings help each other. 

Officials are also helping manage day care for families whose parents work outside the home. Five locations have been allocated for community partners to provide child care, including online learning access, meals, and play time, with the Northshore School District鈥檚 foundation providing scholarships to families who can鈥檛 afford it.

Of course, that still leaves parents with the task of juggling multiple offspring with different assignments, in crowded quarters. 鈥淚 can鈥檛 have [high school sophomore] Hank submitting clarinet assignments while [sixth grader] Lily is trying to Zoom with her class live,鈥 says Anne Davidson, a sixth and seventh grade math teacher and mother of three Northshore students in high, middle, and elementary schools. 

Parents of young students face the biggest new demands from the switch to home learning. 鈥淭hese first two days have been critical for me to assist them,鈥 says Stacey Van de Mark, of helping her first- and third-grade children navigate online platforms and pull up new assignments. All three work at the kitchen counter and table, while her 3-year-old son plays nearby. 鈥淭hey had no hands-on time with teachers to learn this, and I have never used it either,鈥 she adds. 鈥淭here is a learning curve for parents for sure.鈥

Teachers are also adjusting, as they feel their way through families鈥 needs. At Southlands International School in Rome, first grade teacher Gemma Jordan has discovered that some working families must rely on babysitters and can鈥檛 oversee kids鈥 online learning. Not overwhelming families is key, she says. 鈥淚鈥檓 trying to provide a mixture of hands-on learning and written work.鈥

College students also have a learning curve, with dozens of universities from Budapest to Ohio asking students to continue offsite and online. 鈥淚t鈥檚 a little chaotic, but for the most part it鈥檚 been OK,鈥 says Bridgette Robertson, a University of Washington biology student who will graduate at the end of this quarter. Most professors are using Zoom to broadcast lectures at normal class hours, online exams will be 鈥渙pen book and open notes,鈥 and final presentations will be delivered by video conference or slide decks, Robertson explains.

Boston Public School teachers and City Year volunteers help prepare and deliver printed homework packets to Boston schools for students to take home at the Bolling Building in Boston, Massachusetts on March 16, 2020, in preparation for mandatory school closures. Photo by David L. Ryan/The Boston Globe via Getty Images.

Offline needs

Where schools provide important services to families in need, some U.S. districts are trying to put off closing as long as they can.

Across New York City, where nearly three-quarters of students are considered at or below poverty indicators, the department of education serves up about 900,000 meals a day. Officials are prepared to close the gap if schools shutter, serving 鈥済rab-and-go breakfast and lunch for any student who wants it,鈥 writes press secretary Miranda Barbot.

Well aware of the potential hardship, Mayor Bill de Blasio [early on] said closures would be a 鈥渓ast resort,鈥 even though a change.org petition to close schools had collected more than 220,000 signatures. [By March 23, the district鈥攖he nation鈥檚 largest public school system鈥 moved to remote learning.] 

Meanwhile, as more than  in the U.S. close or transition to online learning, many are grappling with the impact on students whose circumstances pose challenges.

鈥淗ow does one go home if there鈥檚 no home to go to 鈥 or no money to buy plane tickets?鈥 college academic adviser David Perry asked on a Twitter feed. It went viral. 

Amherst College, for one, announced students at its Massachusetts campus [had to] be out by March 9, only to modify its approach to 鈥渆xpected to have left campus鈥 [two days later]. Some communities have started online petitions criticizing decision-makers for closing down so quickly without contingency plans. Meanwhile, some officials are trying to soften the blow, whether it鈥檚 offering up to $200 to Harvard students to ship or store items, or continuing to pay work-study wages, per U.S. Department of Education guidance.

Students and alumni are also stepping up to help each other. A 鈥淢utual Aid鈥 Facebook page connects students at Tufts University in Medford, Massachusetts, with volunteers who can help with financial aid, housing, or transportation. As of Friday midday, a student hardship fund page had raised nearly $42,000, and other colleges, including Wellesley, also in Massachusetts, had started student relief giving campaigns.

Keenly aware of the importance of keeping teacher morale high, Turner in Shanghai and fellow principals launched a real-world gift caravan for teachers on International Women鈥檚 Day on March 8, delivering to their homes items such as speakers, headphones, electric gadgets, and school-issued iPads. 鈥淭he teachers are the community glue,鈥 says Ms. Turner. 鈥淭his is where you see robots don鈥檛 replace teachers.鈥

Rabbi Kroll in New York says similar shows of support rippled through his community. 鈥淲e have a group of parents who went into the school, collected books, computers, iPads, religious items, prayer books, and have spent a couple of days driving around to hundreds of homes, dropping things off.鈥

For others, a time to plan

Meanwhile, some U.S. schools are plotting contingency plans, while ultimately hoping that closures aren鈥檛 necessary.

That鈥檚 the case at the private Science, Language & Arts International School, a French and Mandarin immersion school in New York. 鈥淲e have many families on financial aid who have very little means, who would not 鈥 be able to afford child care, or to not go to work. We also have an international community, many of whom are far away from their family support systems,鈥 says Jennifer Wilkin, the school鈥檚 founding director.

Even so, the school鈥檚 faculty is preparing this week for the possibility of online learning.

In a sun-soaked Brooklyn classroom, Huan Ren reads aloud 鈥淭he Three Little Pigs鈥 in Mandarin. The pre-K teacher balloons her cheeks to mime the big bad wolf blowing down the straw house. She is reading before a smart phone, recording in an empty room.

Science, Language & Arts International School teacher Huan Ren records herself reading 鈥淭he Three Little Pigs鈥 in Mandarin in New York City, March 11, 2020. The private school is preparing virtual resources in case it closes over coronavirus concerns. Photo by Sarah Matusek/The Christian Science Monitor.

It鈥檚 part of an effort to build a virtual library for families. The recordings by native-speaking staff would help students keep up with lessons and stay connected to teachers. 鈥淓ven facing the camera, it still feels like 鈥 they are there listening to me,鈥 Ren says.

鈥淎ll we can do is plan,鈥 Wilkin says. 鈥淚f we don鈥檛 have to close, then we have a whole bunch of great video resources for our parents.鈥

Asia London Palomba and Stacy Teicher Khadaroo contributed to this report. 

This article was originally published by . It has been published here with permission. Updates were made to address the number of school closures.

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Lenora Chu is an international correspondent for The Christian Science Monitor.


Ann Scott Tyson is The Christian Science Monitor鈥檚 Beijing Bureau Chief, covering China and Northeast Asia.


Sarah Matusek is a staff writer at The Christian Science Monitor.

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